hyosung atm epp error 97999
Check received command 2. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. Error reported during CDU initialization. 2. Usually caused by loss of battery power to the CDU mainboard. 20001. Bills is remained in CS41AB sensor after dispensing bills. Check notes in Reject Box 2. Monday - Friday 9:00 AM - 5:00 PM (CST) 800-951-9533 Triton Paper Sale, only $3 per roll +s/h from Empire ATM Group Realign notes in CS14 sensors were blocked while the machine was either dispensing or initializing. Check CS3 Sensor Cable 4. Realign notes in the cassette 3. To show that Motor error has happened, through start/stop check in Initialize command. Remove note from the CDU delivery path.2. Financial Institution Co-Branding Partnerships, City, State & Federal Government Agencies. Check the status of setting paper.2. 2. Remove note from the CDU delivery path.2. Check telephone line connection. 2. check battery back-up SRAM. Check the Cash Dispenser received command 2. 1. CS4A or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Both sensors must be blocked for this error to occur. Upgrade Cash Dispenser Firmware or Re-download 3. Communication error Command Length doesnt match. Remove note from the CDU delivery path.2. Replace the reject solenoid 1. Outside interference may cause it (neon signs, lights). Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. 1. Remove jammed paper between printer head and rollers, 1. Check and reseat all belts. You may need to remove the printer to clear jams. Check if each sensor is mounted. Check the status of setting paper. NOTE: Do not use metal objects to clear the jam. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Reject error due to short check sheet during check dispense operation. 1. Remove notes in the reject box and remount the reject box 3. Check communication cable 3. Initialize 3. 3. Something is detected on CS41AB sensor during dispensing bills. Reboot ATM: 9721122: Recoverable Error: 1. Remove note from the CDU delivery path.2. Remove a jammed note on the CDU.3. Make sure you only are using 21# paper. Check Cash Dispenser Information after reading Cash Dispenser version. It was detected that the feed lever was open before ther receipt printer started to operate. Hyosung machines are engineered to provide consumers with a functional, user-friendly, secure experience. Remove notes jammed in CDU 3. If the paper tray is already closed, try opening and closing the tray, try the printer reset switch. Check the transaction from the host and try again. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. The only way to recover from this error is to reprogram the CDU data. 1. The specified country/region code is invalid. Check Cash Dispenser Unit information. 2. 2. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. (Currency, Denomination, etc), 1. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Rearrange notes in Cassette 3. Check if CS62 sensor poll is abnormal 3. Check Encoder Sensor CS8 BRKT5. Check transaction with the processor. Remove note from the CDU delivery path. Set the cassette properly, 1. Change Main Motor Encoder Slit Sensor CS8, Failed in checking the reject gate solenoid echo, Failed in checking the present gate solenoid echo, 1. Look in error summary for D1800, D2000. If error is persistent, modem may be defective. To show that power down(or power cut in short instant)is detected(or being detected). reset the master password and clear the error, select it. 4. Also check that black and white, 2 wire connector is properly connected at rear of main board. Reconfigure the maximum dispensable count, 1. Time out: response not received in time allowed (SHAZAM switch-in-front (SIF) terminals). Check the status of setting paper 2. Make sure you are running the latest application version. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Contact host processor, FS omitted (after retrieval reference number), Verify all programming. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Remove note from the CDU delivery path. 3. Check power cable connected properly, 1. Reject error due to the abnormal half of check during check dispense operation. Rearrange notes in Cassette3. Insert or re-insert the cassette(s). Something is detected on CS31A, CS31B sensor during initialization. for initializing modem before Modem Dial connecting. 1. Check cabling and potential blockages and power cycle ATM. Clean CS1A and CS13, 1. Something is detected on CS41A, CS41B sensor in initialization. Verify the Host phone number is programmed correctly. 5. Clean CS1B. Check Sensor(CS6) Poll 3. Check the Reject Analysis, this may help determine the cause. Rearrange notes in Cassette 3. 2. Clean CS1A. Check if communication cable or COM port is not connected. 4. Initialize after Reset Power 2. Clear the cash tray of any bills or foreign objects. Trying to dispense bills from 3rd cassette but the 3rd cassette doesnt installed. Close the lever of print head completely, 1. Check if printer head lever is properly close, 1. Use a business card or stiff paper to clear jams. Receipt printer head overheated before printing. Otherwise the printer may require service. Check cash dispenser, When sensing CS31A,B Dark (Error code, 400FF00 is subdivided by location of sensor. , Monday Friday 8800 ATM Parts; Hyosung TCR Parts; ATM EMV Upgrade Kits. Check the notes in cassette #3. Check foreign objects in the main motor encoder slit 5. Check the status of sensor and its connector. Remove a dust on the CS13 sensor. 1. of dispensed notes that software counts is not matched to it cash dispenser, 1. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. Remove note from the CDU delivery path.2. Nanocash only verify connections to sensors. Otherwise the dispenser may require service. Failure at IC Contact solenoid or sensor ICD. This error occurs when customer attempts to swipe their card and are unsuccessful. If consistent, it can be a defective modem. This device acquired PCI PTS v5 certification in October 2019. Check and reseat all belts. Check that the denomination in Transaction setup matches the actual denomination loaded. Remove note from the CDU delivery path. Initialize after resetting the power 2. Check Cash Dispenser Firmware Version. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. If persistent, it could be a defective modem. 3. Check if the CS3 sensor cable is disconnected (CN10 #9~10). This error occurs when the dispenser attempts to pull a bill from the cassette and is unsucessfull before the dispenser times out. 9799904 Description: PIN error. Check dust in Main Motor Encoder Slit 4. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. No carrier (while sending/receiving data after dial connection), No Carrier during ENQ data receive from host. Is-owning-an-ATM-machine-always-profitable? Replenish the cash-if using less than 75 bills, disable the Low Cash Warning in the Transaction Setup Menu. Remove dust in CS1~CS4 sensor, Failed to connect communication between SP of PIN and EP of one, Check if communication cable or COM port is not connected, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, 1. Remove dust in CS13 Sensor 4. Check notes index value, 1. Try the printer reset switch. Bills is remained in CS41AB sensor after dispensing bills. 1. Clean CS2 and CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Remove notes in the reject box and remount the reject box3. If error occurs when checking CS11B cable operation, replace a sensor. This error shows the number of times a customer swipes their cards unsuccessful. Check the status of Black mark sensor.2. Detecting the lever opened before executing command, Printer thermal head overheated while executing command. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Call your attendant. Check the Cutter module2. Reinitialize3. At Hyosung, we design our machines from the ground up. Reboot ATM. 1. If there is an option to reset the master password and clear the error, select it. Reject error due to long check sheet during check dispense operation. 1. Initialize after Power On/Off. Check the replenished amount and replenish 2. 2. Check notes status in the reject box. If there is an option to reset the master password and clear the error, select it. Clean CS4B, CS1A sensor detects note in delivery path before/after CDU dispenses, 1. Check cassette sensor. Check modem in diagnostics or modem test. 1. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 2. 2. 1. Both sensors must be blocked for this error to occur. Check the status of Black mark sensor. Check if the CS3 sensor bracket is bended. If the error will not clear on an 1800CE, 5000CE, or 5300CE, the IO board battery may be dead. Check for any CDU error codes and the number of. We have offices in most major US cities but service the ENTIRE USA. This indicates that during a dispense, the sensor located at the front of the CDU shows a blockage (CS13 or CS2). Remove and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Check second Dip Switch in CDU B/D3. Check modem cable 2. Check notes in Reject Box 2. Double detect module may require adjustment. Check notes status in the reject box 2. Check for jammed notes or blocked sensors. Check notes in 1 Cassette 2. Loose belts can slip off rollers and block sensors. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. You will need to physically go to the ATM location and manually reset the correct date with the Master Password. Paper jam detected before executing command, Paper setting error detected before executing command, Paper check error detected before executing command, Paper cutter software check error detected before executing command, Open lever detected while executing command, Receipt printer head overheated while printing, Paper jam detected while executing command, Paper cutter software check error detected while executing command, No response detected for 30 seconds after sending command. Initialize after Reset Power2. Otherwise try the reset button or have the printer serviced. MB2100T The CS12 sensor, which is located at the upper part of the cash tray was blocked while the machine was either dispensing or initializing. Remove note from the CDU delivery path.2. Exchange sensor after abnormal operating CS13 Sensor, 1. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. If all programming appears correct, contact the processor and have them trace the Terminal ID. Otherwise the dispenser may require service. ATM Fees- How much to charge per transaction. Remove jammed paper between printer head and rollers. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1), 1. Upgrade Cash Dispenser Firmware or Re-download3. WebRMS coincidentally detected that the ATM was in Operator mode at the time the ATM was dialed into. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check CS8 Sensor Cable. Bills are remained in CS1AB sensor after dispensing bills. ATM modem is receiving a busy signal when it dials out. Reinstall software 3. Check bill jam or no note in cassette #2. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. The remaining notes at the sensor in front of the CST after dispense operation (CS1A, CS1B). Remove any notes from path, verify amount of dispensed notes. For Use with 6000K Keypads only. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. 1. Change Main Motor Encoder Slit Sensor CS8, 1. 9701060. Contact to technician support team. Reboot ATM. If error occurs when checking CS11A cable operation, replace a sensor. Check dispensed check and reject check.2. 1. 1. Dark light sensor test error (CS31A, CS31B) during initializing. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. You may also want to try the reset button on the printer to clear this error. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). Check the Cash Dispenser received command 2. Replenish receipt paper in paper charger2. Read the CDU version to check CDU CST note index2. Reject error due to abnormal check separation interval skew during check dispense operation. 6. Check state of notes in reject box 2. 1. Low cash warning sensor on dispenser is open. Code reported by host processor (Shazam). Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. 4. Error of being removed 2nd cassette before separate rejection, 1. Check notes in Reject Box 2. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Check backup battery. Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The 6. Chapter1. Contact telephone company. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Replenish the paper roll. Card could not be set to IC contack position/Failure at sensor PDI. 1. Check the status of Near End sensor and its connector, 1. Do RESET at Operator Function. Clean the dispenser and test using diagnostics. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. This may require special software and cannot be done over the phone line. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Check Index of notes 4. Check condition of exit gate, and the exit gate sensor. Check second Dip Switch in Cash Dispenser B/D3. The planned expiration of PCI PTS v5 is April 20, 2026. 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